The We-Connect app is owned and operated by WTU, and we can be contacted at the contact information set out below.
Collection and Use of Information
You can use We-Vibe® products without the We-Connect app. No information related to your use of We- Vibe products is collected from you if you don’t install and use the app.
To access and use certain We-Vibe product features, the We-Connect app must be installed on an iOS or Android enabled device and paired with a We-Vibe product.
To connect to your partner through the Connect Lover feature, the We-Connect app uses your IP address and a token it creates to connect you and your partner’s smartphones, to let your partner know you are online, and to share control of your We-Vibe product with your partner.
Certain We-Vibe products are equipped with tactile sensors that respond to your unique movements to generate vibrations. When you select sensor mode in the We-Connect app, these interactive products can send vibration controls to, or receive such controls from, your partner’s device through the Connect Lover feature of the We-Connect app.
As with many applications, certain limited data is required for the We-Connect app to function on your device. This data includes the type of device hardware and operating system, unique device identi?er, IP address, language settings, and the date and time the We-Connect app accesses our servers.
We also use certain information to facilitate the exchange of messages between you and your partner, and to enable you to adjust vibration controls.
If the We-Connect App is installed on an Android smartphone we would, furthermore, need the authorization to access the location. This shall only enable a Bluethooth-connection of the We-Vibe-Product with such smartphone. The location data will neither be retrieved, saved nor otherwise processed.
We use third-party service providers (such as Google) to collect certain analytical information to help us better understand activity on the We-Connect app, and improve our products and the quality of the We-Connect app.
We receive this data in an aggregated, anonymous form that does not personally identify any individual We-Connect app user. This anonymous analytical data includes the vibration modes, app features used, screens viewed, time spent on the app, and We-Vibe product paired with the app.
We will use Google Analytics only with your specific consent, which you will be able to withdraw at any time through the We-Connect app Settings under Privacy.
You can obtain additional information on Google Analytics’ collection and processing of data and data and privacy and security by clicking on the links provided.
When you use the contact us feature, you leave the We-Connect app. We collect your name and email address to communicate with you and respond to your comment, question or complaint. We also collect certain technical information about your device to help us provide you with support including the operating system and version, type of device hardware, and unique device identifier you are using to access the We-Connect app. We may retain this information to assist you in the future and to improve our customer service. This data is collected outside of the We-Connect app and is not associated with an individual We-Connect app user.
Sharing and Transfers of Information
We do not sell or share information relating to the use of the We-Connect app with third parties, except as described in this notice or as otherwise may be required by law or legal process.
We use service providers to facilitate the exchange of messages and vibration controls when using the Connect Lover feature of the We-Connect app, to provide you with customer support you request, and for analytics purposes.