How to Rebrand A social networking And you can Real time To share with Regarding They

People manage grab its pitchforks, register an effective posse, and you will shed the web off

Editor’s Notice: Invitees contributor Catherine Make is the Vice president, Brand Strategy regarding MeetMe, Inc., a social networking to possess meeting new-people, and you will co-creator of MeetMe’s predecessor myYearbook. She collaborated on this subject article having Geoff Get ready () and Jeremy Zorn, each of MeetMe, Inc. Find out more at the its writings:

Imagine the outcry if the Facebook were to changes the label. One to evening as we decided to do the unthinkable: rebrand a social networking used by over a million people 1 day. I changed the name out of myYearbook, a myspace and facebook getting meeting new-people, in order to MeetMe.

Once i started myYearbook in senior school with my brothers, the name thought best. However, our very own service and in what way some body tried it quickly generated the name out-of-date, while we gradually narrowed all of our appeal to just one issue: meeting new-people. All of our service came into existence the fresh re-creative imagination of one’s pub, an electronic coffeehouse, a supper party lay, however, its term demonstrated a twelfth grade reunion. It was not surprising that that people were tend to confused with Friends by the our very own most significant listeners – people who hadn’t joined all of us but really.

Once past year’s merger into Quepasa Company, we know we had the ideal chance to like a name that truly complement, along with the method manage an individual international brand name to possess meeting new-people. Shortly after an excellent painstaking process of ideation, external and internal surveying for the several dialects, symbolization advancement, domain name purchase of meetme and , Twitter-deal with acquisition of to end a container-puffing Elmo event, protecting the newest ticker See on NYSE AMEX, and you can mindful mouse click-as a result of rates testing – not to mention one evening at the job that have good Ouija board and you will a rabbit’s foot – we paid towards the MeetMe.

You will find just one problem: we had no layout having starting a beneficial rebrand right – simply nightmare stories of performing it completely wrong. When NBCUniversal’s Sci-Fi Route altered its title so you can a jargon title to possess syphilis, it actually was ridiculed. Whenever Netflix launched these people were changing its Dvd-by-mail service so you’re able to Qwikster, personal outcry and you can a good plummeting stock price triggered a rapid transform away from arrangements. If icon billion-buck companies constantly mess up rebrands so badly, how could develop discover Recommended Site due to ours unscathed – especially which have a supposedly volatile societal neighborhood.

But really which is precisely what i performed. Nearly thirty day period adopting the rebrand, an important computing sticks we use to determine representative order and you may wedding have got all resided steady, if you don’t improved.

I went down it street 1 / 2 of-looking to eradicate doing double-finger percent of one’s associate feet; rather our very own listeners became

Right from the start, i approached the fresh rebrand less than zero delusion that our participants would approve of your own transform. Whatever you had been starting was profoundly unpopular, and we know they. You to definitely understanding colored every decision we made. Although surveys conveyed our users extremely came to myYearbook to get to know new-people, they still considerably appreciated the name “myYearbook” – at all, that’s the services it made a decision to join!

I knew the newest limits have been highest, but we were actually shocked you to definitely various other surveys simply 17% said they’d never visit once more when we altered the term so you can MeetMe. Particular may have checked an identical research and believe double regarding rebranding whatsoever, but we were ecstatic it was not 80% and work out that claim. I believed the majority of the people that generated for example good allege manage in reality stick around, because their friends and you can neighborhood was right here. We just necessary to make sure that we failed to incite a riot or a rage who spark an exodus.