Microsoft Teams Rooms devices support a one-touch experience for joining third-party online meetings, also referred to as Direct Guest Join. When enabled, you can use Teams Rooms to join meetings hosted on Cisco WebEx and Zoom just as easily as you can join meetings hosted in Microsoft Teams.
- Configure the Teams Rooms’ Exchange Online room mailbox to process invites for third-party meetings.
- Make sure your organization doesn’t have any policies that would prevent you from connecting to third-party meeting services.
- Configure Teams Rooms to allow third-party meetings.
Step 1: Allow calendar invite processing for third-party meetings
The first thing you need to do to enable a one-touch join experience from Team Rooms is set the calendar processing rules for the device’s Exchange Online room mailbox. The room mailbox needs to allow external meetings and keep the message body and subject so it can see the URL needed to join the third-party meeting. To set these room mailbox options using the Set-CalendarProcessing cmdlet, do the following:
Get the User Principal Name (UPN) of the room mailbox if you don’t know it by running the following command:
Step 2: Configure Office 365 Threat Protection and link rewrite
To enable the one-touch join experience, meeting join link information from the third-party meeting needs to be present and readable in the meeting invite. If your organization uses the Office 365 Advanced Threat Protection Safe Links feature, or if you use a third-party solution that scans all incoming and outgoing URLs for threats, it may change the meeting join URLs and make the meeting unrecognizable by Oasis Active tips the Teams Rooms device. To make sure this doesn’t happen, you need to add the third-party meeting service’s URLs to the ATP Safe Links “do not rewrite” list or the third-party URL rewrite exception list.
To add third-party meeting service URLs to the ATP Safe Links “do not rewrite” list, follow the steps in Set up a custom do-not-rewrite URLs list using ATP Safe Links. If you use a third-party solution, refer to the instructions for that solution to add URLs to its URL rewrite exception list.
Here are some example entries that you may need to add to your ATP Safe Links “do not rewrite” list or third-party URL rewrite exception list:
- Cisco WebEx *.webex*
- Zoom *.zoom.us* , *.zoom* , *.zoomgov*
For a complete list of URLs to add to your ATP Safe Links “do not rewrite” list or third-party URL rewrite exception list, contact the third-party meeting service provider you want to accept meeting invites from.
Only add URLs that you trust to your ATP Safe Links “do not rewrite” list or third-party URL rewrite exception list.
Step 3: Enable third-party meetings on Teams Rooms
The last step you need to do is allow Teams Rooms to join third-party meetings. Third-party meetings require a username and email address to join them. If the username and email address that you need to use is different than the device’s room mailbox, you need to add them to your device. You can do this in the Teams Rooms settings or in the XML config file.
Use device settings
- On the Microsoft Teams Rooms console, select More . .
- Select Settings, and then enter the device administrator username and password.
- Go to the Meetings tab and select Cisco WebEx, Zoom, or both.
- If you want to join meetings with the username and email address associated with the room mailbox, select Join with room info.
Use the SkypeSettings.xml configuration file
The following settings can be added to the SkypeSettings.xml file located in C:\Users\Skype\AppData\Local\Packages\Microsoft.SkypeRoomSystem_8wekyb3d8bbwe\LocalState . For more information about the SkypeSettings.xml file, see Manage a Microsoft Teams Rooms console settings remotely with an XML configuration file.
You can optionally specify a custom username and email address to join third-party meetings using the following XML elements. If the values you provide aren’t valid, the Teams Rooms device will default to use room mailbox username and email address.
To join a Cisco WebEx meeting from a Teams Rooms device, the Cisco meeting needs to be hosted in WebEx Meetings Pro using Cisco WebEx web application version WBS 40.7 or later.