Couple of years We in the past I produced a declare against them, on account of him or her are a reckless bank whom lent for me every month for a long time
Simply more than annually today since i first complained to help you Brief Quid. They ignored my issue, therefore i enacted they towards the ombudsman within the August a year ago. I had a letter 30 days approximately back stating it remain to seem on the my circumstances and this will become some more days up to I hear from their store once again. Very pledge it wait would-be worth it eventually! I experienced an abundance of financing dating back 2012 and you may just toward edge of this new six-year block you to definitely QQ is actually disputing at that time We very first reported. There had been quite a few way more into the 2013 and you may 2014, totalling numerous many.
I simply planned to ask for some advice on some financing We got aside many years so you’re able to having short quid and you will pounds in order to wallet
I have gotten the option in the ombudsman searching for inside my rather have and therefore QQ need to refund all of the focus and you may charge with the loans 5-8 it claims QQ need certainly to deduct More Info all the attract and you may charge about a fantastic balance towards the mortgage nine. Due to the fact my initially complaint to your ombudsman I’ve paid my equilibrium which have QQ through a business collection agencies service. Does this suggest might need to reimburse desire and fees paid back into the financing nine also?
You will find spoken to your ombudsman exactly who advised to contact QQ and you can show I’ve paid down your debt with the DCA very they could assess the interest and you will costs it are obligated to pay me personally for mortgage 9.
Yes. Posting QQ off everything you possess repaid your debt collector, enclose proof when you yourself have you to definitely, but QQ will have to make own inspections. These circumstances would be slow to answer – nevertheless gets done in the end.
It went up to ombudsman stage once the QQ disagreed to the adjudicator. I found myself told it was regarded the new ombudsman into the very first regarding and you can obtained the decision on the seventeenth.
Preciselywhat are somebody finding is the average time to your QQ paying redress?? I acknowledged around provide 4 months in the past and so they confirmed they is actually submitted getting handling the same time. We undertake they said it takes upto 21 months (hoping that isn’t one to enough time!)
I acknowledged their give due to FOS for the thirteen/7/19 got an email a week ago guaranteeing count and you will said it are going to be processed by the end from a few weeks.
We recognized my personal offer towards the Saturday, therefore are removed inside my lender Thursday afternoon. I phoned casheuronet whether or not so that then know that I had taken care of immediately the newest FOS email, acknowledging the deal. While you are procedure has brought me almost 2 yrs even in the event.
However, its communications are some sudden and their final decision is one I became maybe not owed hardly any money from their store.
I know I will have chosen to take they further and you may visited the latest ombudsman, but their answers helped me feel just like I wouldn’t score anywhere to the ombudsman and that i believed a bit ashamed that I might got into such as a detrimental economic climate.
I’m only curious if it is too-late to consult with the brand new ombudsman using my ailment? Do you consider there is certainly one options they’d host they immediately after this big date?
I’m very sorry but it is far too late. If you don’t think this new react you have got is actually both wrong (they don’t speak about the the finance?) or it didn’t speak about you had the right to post the ailment into Financial Ombudsman.